“Press 1 for hell: Covid is a flimsy excuse for dire customer service”

May 6, 2021 | Companies

An independent (financial adviser’s) view

“The safety of our clients and colleagues is our main concern. Due to the Coronavirus pandemic…” If you have to ‘phone as many companies every day as we do, you’ll be as sick of hearing this now very outdated and lame excuse for rubbish service. Come on, guys, it’s been over a year. Get your acts together and at the very least, change your hold message and update your websites. And as for the many shoppers who still haven’t worked out how to wear a mask, not seeming to grasp the fact that they have a nose as well as a mouth…I despair.

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“Rachel Reeves may be forced to raise taxes”

“Rachel Reeves may be forced to raise taxes”

Why did she/they (in the old sense) think that tinkering around with IHT and CGT would be enough to sort out the NHS; and the potholes; and…and the list goes on. My guess is  that they asked the Treasury for a list of anything not involving income tax that they could get away with lightly, although they should already have learned from the winter fuel stuff that all publicity is not good publicity.