The interesting thing about this survey is not that 53% prefer face-to-face advice. It’s that as many as 47% say they actually prefer not to see their Quilter advisers, or at least to only see them on a screen. What would the same crowd have said a year ago? I’d guess they’d probably have thought the same, but their only experience of an online meeting was a dodgy Skype call or trying to get through to their bank’s call centre. And most would have thought Zoom was a type of ice lolly.
“Advice firm Almond Financial moves to four-day working week”
The Four Day Week was much discussed and trailed post-COVID, when remote-working looked likely to end strap-hanging commutes for good and laptops on the kitchen table were to become the ’new norm’.